Privacy Policy

Aryamba Fertility & IVF Centre (“Aryamba”, “we”, “our”, or “us”), a unit of WMN Healthcare Services, is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our services, website, or clinical facilities.

By accessing our website or engaging our services, you acknowledge and agree to the terms described in this policy.

We collect the following categories of personal and medical information:

• Identity & Contact Data: Name, date of birth, address, phone number, email address.
• Medical & Clinical Data: Medical history, test results, treatment records, prescriptions, diagnostic reports, embryology records, and fertility-related information.
• Financial Data: Payment and billing information (not stored on our servers; processed by certified payment gateways).
• Website Usage Data: IP address, browser type, pages visited, time spent, and usage patterns collected via cookies and analytics tools.
• Communication Data: Records of your interactions with our team via phone, email, WhatsApp, or enquiry forms.

Your information is used solely for the following purposes:

• Providing clinical diagnosis, treatment planning, and fertility care
• Scheduling and managing appointments
• Communicating regarding your treatment and follow-up care
• Billing and financial administration
• Complying with legal, regulatory, and ICMR obligations
• Improving our services through anonymised internal analytics
• Sending relevant health information or appointment reminders (with your consent)

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share limited data with:

• Treating doctors and clinical staff involved in your care
• Diagnostic laboratories for test processing
• Regulatory bodies (ICMR, State Fertility Board) as legally required
• Insurance providers, with your explicit consent
• Certified third-party IT providers bound by strict confidentiality agreements

All medical and clinical records are treated with the highest degree of confidentiality. We comply with the Indian Medical Council Act, Information Technology Act 2000, and applicable ICMR ART guidelines. Electronic records are encrypted and access-controlled. Physical records are securely stored.

We retain your medical and personal records for a minimum period as required by Indian law (typically 7 years for medical records) and in accordance with ICMR ART guidelines for embryo and gamete records. After this period, records are securely destroyed.

Our website uses cookies to improve functionality and user experience. Essential cookies are required for website operation. Analytics cookies (which are anonymised) help us understand how visitors use our site. You may disable non-essential cookies through your browser settings.

Under applicable data protection laws, you have the right to:

• Access a copy of your personal data held by us
• Request correction of inaccurate information
• Request deletion of data where permissible by law
• Withdraw consent for non-essential communications
• Lodge a complaint with the relevant authority

To exercise any of these rights, contact us at: privacy@aryambaivf.com

We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (SSL), access-controlled electronic health record systems, staff confidentiality training, and regular security audits.

For privacy-related queries or concerns:

Data Protection Officer
Aryamba Fertility & IVF Centre
123 Fertility Lane, Bangalore — 560 001
Email: privacy@aryambaivf.com
Phone: +91 98765 43210